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Company - Return Policy

Return Policy: Every once in a while, you may need to return a part. For full details on our return policy, see our Terms and Conditions page. Here is a short description of how a return is handled:

- Item must be in new condition

- Item must be in original packaging

 
0-30 days
After ship date
Item can be returned for full parts credit
or subject to a refund less 15% restocking charge
 
 30-60 days
After ship date
Item can be returned for full parts credit
 
60 days +
After ship date
No returns accepted
 

-  **No returns on electrical or special-order items

-  **For any return, please call Customer Service at (508) 291-3443 to obtain a Return Goods Authorization Number. The return number must be clearly marked on the outside of the package. Packages will not be accepted without prior authorization. Please have your invoice and/or pack list available when calling. Customer Service hours are 8:00am – 5:00pm EST Monday – Friday.